FAQ
The questions that come up before someone books a call.
How long does a project actually take? 3-5 business days (Professional), 1-2 weeks (Therapist), or 2-3 weeks (Small Business) — confirmed timelines, contingent on timely client responses and review along the way. See Pricing & Payment for what keeps that promise real.
How does payment work? One third at kickoff, one third after styling is approved, one third at final sign-off — which triggers file handover and go-live. Full breakdown on Pricing & Payment.
Who owns the site once it's done? You do, outright. Your own GitHub repository, your own Cloudflare account, your own domain and registrar. See Process.
What counts as "support" under the monthly retainer? Small edits — text, photos, minor copy changes. New pages or features are quoted separately. Full definition on Pricing & Payment.
Do you build pages targeting specific cities or states (like "counselor websites Kansas")? Not for our own site, deliberately. For your site, local pages are built only where there's a real local angle — see Regional SEO Pages.
Which tier is right for me? See Services for how to choose, or just book a discovery call and we'll figure it out together.
Does the site work if I ever move hosts? Yes — the output is plain static HTML with no runtime dependency on the tool that built it. See Process.